- Delivery & Returns
Family-run, Yorkshire-made, and built on value since 2003
We're a family-run bed and homeware company based in Cleckheaton, West Yorkshire. Starting from a single-bed store in 2003, we've grown to a team of over 40 people, all focused on one simple goal: make buying for your home easier, better value, and more reassuring.
We're known for our beds, mattresses and headboards, which are handcrafted with care in our Yorkshire factory.
This hands-on approach means:
- Better consistency (because we oversee the work end-to-end)
- Better materials and build quality (chosen for comfort and longevity)
- Better peace of mind (because you know where your product comes from)
We now sell direct to customers through our website, allowing us to keep prices competitive while staying in control of quality. No showrooms, no salespeople and no dodgy suppliers.
We back our core handmade ranges with extra reassurance. In addition to the standard manufacturer warranty, Rapyal beds, mattresses and headboards come with an extended 5-year guarantee for added peace of mind.
If something does go wrong, we aim to keep the process simple—often assessing issues via photos or video to resolve things faster.
Our customer service team is contactable 7 days a week by email or phone, and we handle all customer service enquiries from the same office, allowing us to get the right answers for you, quickly, without back and forth.
Don't just take our word for it. Customers have shared their experiences on Trustpilot, where Rapyal Stores is rated “Excellent” with hundreds of reviews.