Customer Reviews

Good selection of large single beds / mattresses at reasonable prices. Have used them before and will use again. Definately recommend.

Great service from order to delivery … smooth and no problems

After suffering for months with lower back pain, this mattress has given me the best night's sleep pain free.
Best of all no long wait for it after ordering. Delivered by lunchtime the next day ! Thank you will definitely recommend this mattress and this company.

This company are amazing, I spoke to one customer service advisor to ask about the delivery process as I stay in the Highlands and she was lovely. The whole process was simple from start to finish! The bed is gorgeous. Just as advertised. The mattress is soft! My daughter loves it. And although it does state you could be waiting up to 14 working days for dispatch I didn't have to wait that. It dispatched right after a bank holiday weekend. They even picked a great delivery company to deliver my bed and mattress. Would recommend this company

Extremely helpful from start to finish.
Excellent quality for such a good price.
Delivered on time

Delivered on time. The mattress is perfect and mid as described.

Very pleased with our Ghost trundle bed and gives us so much more room. Mattresses are very substantial.

Soo far soo good

Excellent service from ordering to delivery.

Such a very comfortable bed & totally worth every penny 10/10

Don’t usually do reviews but this bed came so quick really good quality easy to handle and they told me exact delivery dates

I had ordered a base frame. Arrived in-time, good packing and as spec'd

Arrived on time and the product is very good. Would recommend

Very happy with product daughter loves her new bed very gud service

Perfect for what we need

I had no problems with my order fro Rapyal. Delivery was fast and efficient and arrived undamaged. Communication was good. I would certainly buy from them again

Easy ordering, next day delivery and a great bed

Very pleased with the bed - the second I've ordered from Rapyal. There were a couple of bolts missing but these were prompty dispatched to me after a quick e-mail.

I was nervous after ordering and seeing some reviews but I needn't have been, the item is great, delivery was fast and overall we are delighted with the service we have received.

Thanks!

Mattress good quality but slightly bigger than the bed frame not easy getting the guess bed in an out headboard very cheaply made it also has a fault on the covering in the corner although pictures were taken upon delivery it was all wrapped in plastic so didn't see the fault until it was unwrapped Rapyal Stores I have no complaints about they did deliver the product on time hassle free

Bed base is amazing great item and worth the money

Straight forward purchase of gas fire BUT appalling delivery service from UPS
Their tracking was way out and dellivery time were not adhered to.The very first delivery time showed I’d had leftvExeter at 09:28
We now know it was not in Exeter at that time!!
Subsequent delivery tracking times were never adhered to over. 5 days!!
Parcel finally appeared at01:00 on Friday 16 th August-The UPS driver only received the parcel for delivery at 9:00 that morning so where had it been for 5 days?
UPS not recommended at all for future deliveries but their driver was helpful and cheerful

Very quick delivery ,easy to assemble so far so good .

Very pleased with fire, have just had it fitted and really pleased with it.
Delivery was supposed to be 7-14 days and it arrived in 3 days and driver
was very helpful.
Couldn't be more happy with it. Thank you

Very happy with my bed base and it arrived very quickly 👍🏻

Lovely looking bed, headboard and mattress.
Excellent delivery men.
Great price too.
Highly recommended

Lovely comfortable bed , great Matress and beautiful to look at. Great price. Very happy 😃

Very prompt service and delivery, very good value for money.

Ordered 2 gas fires which were excellent value in comparison to other suppliers, both fires arrived 2 days after they were ordered.
Highly recommended

Wrong fire because the description was wrong so returned and full refund no problem thankyou.

Very pleased with my new bed, I don’t get up with back pain any more. Delivery on time and by a very pleasant man. I would definitely recommend this company.

Good communication and quick delivery of gas fire, also sorted replacement trim which had arrived damaged.

Nice delivery driver delivered on time. Lovely bed my little one loves it.

Extremely pleased with service from ordering through to delivery.

Daughter loves it can not get her out of it it’s that comfortable

really good matress amazing fast helpful delivery would highly recommend tyhis company

Excellent Service. Bed is great. Would recommend

Excellent service arrived within 24hrs good quality

Good service except for mix up in delivery next day.

Of the suppliers of fires these people really on the ball and provided updates and advice to protect the customer and ensure that the fire was correct, that the safety checks were carried out before the final step of shipping the goods. They were supportive and polite. Couldn't ask for better service.