Customer Reviews

Quick delivery service and the bed was taken to the correct room upstairs.The bed we are very pleased with, it is very comfortable and seems well made.

Quick delivery, good product.

Easy order and delivery process

I had a bit of a disaster with my beds I ordered.
It did get sorted in the end with the company giving me a good will gesture that I accepted.
I would give them another chance as they were very helpful.

Bed a bit to hard for me i should have ordered a medium

I was looking for 3'6 bed as a 4' would of been to big . I came across Rapyal stores on line and found exactly what I wanted . It is so comfortable, so pleased with it . The delivery driver was so nice , couldn't believe how gard he worked all on his own.

This is what is advertised, looks just as it does on the website it looks and feels incredible.
I only wish the legs on the headboard was longer.
They delivered the bed to the room and installed it very good service I would recommend.

Great service. Great product . Only ordered it last wednesday evening and delivered on Good Friday ( within 48 hours) Follow up service really helpful and Sham, helped guide me through a couple of bits.

Lovely bed at a reasonable price

Was really impressed with Rapyal. Not only was the website easy to navigate but when I had questions, the customer service was excellent. The price of my product was excellent compared to other sites for exactly the same product. Once product was received the delivery guys were lovely and considerate. My trundle bed was well made and good quality and mattresses very comfortable. One happy customer here.

Really really impressed with the quality of my excellent bed. More impressed however with the kindness and courtesy of your two delivery drivers. Wish I knew their names and you can maybe give them a well-deserved pay rise.

Fast delivery, very happy with our bed and mattress, good quality and great prices, definitely be buy from them again, recommended.

First class service from ordering to delivery

I recently bought a divan bed and my experience has been stellar:
1) I was impressed by the variety, speed and flexibility to customize. It makes a huge difference that this is a UK-based manufacturer!.
2) Delivery was quick, punctual and very professional ( the driver called me in advance to arrange slot, he was friendly and delivered the bed carefully)
3) Quality is good and bed looks sturdy. I have not tried it for a long period of time but so far so good.

Overall, I would highly recommend and I am very impressed by this company.

Fantastic
Delivery nexd day and phonecall to tell us when they would be here

Happy enough with bed - I accidentally ordered a 3ft bed when I wanted 3ft 6" - The returns policy looked complicated and seemed like I would have to pay myself to return the item (even if I just wanted a replacement for more money), so I didn't bother and just kept the bed. I'll use a better company next time with a fair returns policy.

Great service , answered my messages quickly . Delivery was quick and I’m very happy with my bed

Good company quick

Happy with service.

Excellent values for money
Great mattresses
Arrived within 2 days
No quibbles

Really good and steady comfortable mattress. I live it. It took about a week to get used to it and then settled

Quality of beds was excellent and delivery service first class.

Excellent very nice mattress

At the moment this Mattress has settled in very very nicely being extremely comfortable with an excellent delivery time and courier.

Absolutely over the moon with our double divan bed, great quality and the delivery is so quick, delivery drivers were lovely and very friendly, this is the second bed we have brought from Rapyal stores in the last month, very happy indeed.

Excellent, superfast delivery during the holiday season

Needed an awkward size of single divan bed which is impossible to find in Britain. Brought a near new expensive orthopaedic mattress with my move from Australia. Left behind the metal framed base. It is a King Single, 107 x 200, a common size over there.
Rapyal do a very reasonably priced 107 x 190 base with drawers and velvety fabric AND the base comes in 2 halves. This allowed me to craft my own 10cm joining section which I covered with the extra pieces of matching fabric which came attached to the bed to hold the drawers shut for transport. Job done at a fraction of the cost of a bespoke divan.
Ordered it together with their magnificent tall faux-leather multi-buttoned headboard.
Most impressed with their delivery service. Ordered at noon and it arrived from Yorkshire ( to South Wales ) the very next afternoon.

We are really pleased with all aspects of the bed. The service we received with the delivery was just perfect. Our experience was first class from start to finish.

good service fast delivery

Good selection of large single beds / mattresses at reasonable prices. Have used them before and will use again. Definately recommend.

Great service from order to delivery … smooth and no problems

After suffering for months with lower back pain, this mattress has given me the best night's sleep pain free.
Best of all no long wait for it after ordering. Delivered by lunchtime the next day ! Thank you will definitely recommend this mattress and this company.

This company are amazing, I spoke to one customer service advisor to ask about the delivery process as I stay in the Highlands and she was lovely. The whole process was simple from start to finish! The bed is gorgeous. Just as advertised. The mattress is soft! My daughter loves it. And although it does state you could be waiting up to 14 working days for dispatch I didn't have to wait that. It dispatched right after a bank holiday weekend. They even picked a great delivery company to deliver my bed and mattress. Would recommend this company

Extremely helpful from start to finish.
Excellent quality for such a good price.
Delivered on time

Delivered on time. The mattress is perfect and mid as described.

Very pleased with our Ghost trundle bed and gives us so much more room. Mattresses are very substantial.

Soo far soo good

Excellent service from ordering to delivery.

Such a very comfortable bed & totally worth every penny 10/10

Don’t usually do reviews but this bed came so quick really good quality easy to handle and they told me exact delivery dates