Rapyal Sleep Deep Quilted Guest Bed Trundle
This high quality guest bed by Rapyal Sleep includes 2 open sprung mattresses with plenty of fillings for comfort and support. It has a hidden pull out base underneath which can be raised to the same height as the main mattress or be split to create an additional single bed for a guest.
Fast Delivery
Shipping
The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.
If next day delivery is available, you must place your order between Monday and Thursday before 13:00pm in order to receive your items the next day.
Please note that some deliveries will fall onto the day after which will be unforeseen and beyond our control.
If you live in a surcharge postcode area then we cannot offer a next working day service. It normally takes 3 – 5 working days.
Delivery
We deliver free to mainland UK unless otherwise stated.
We can upgrade the delivery to an AM for an extra charge of £35 or for Saturday delivery for an extra £50
View our detailed delivery policy here.
Easy Returns
Returning an Unwanted Item
We understand that from time to time you may wish to return a product to us.
Perhaps it doesn’t fit your requirements as expected, you’ve had a change of plans, or you’ve simply changed your mind.
No problem.
We aim to make our returns process as easy as possible for our customers. All you need to do is:
- Make sure the product is unused, unopened and in the original packaging, with all seals, shrink-wrap, or labels still attached, and in a condition allowing us to sell the item on as new.
- Return the product, and proof of purchase, by recorded delivery within 14 days following the date of dispatch of the product to you. Remember to enclose your returns number, name, address, phone number or email, and your reason for returning the goods.
Save 20% on these clearance mattresses
Description
These hand-crafted bases and headboard are finished in a high quality fabric to ensure maximum comfort for your guest whilst maintaining a simple, sophisticated look to fit with any bedroom. Perfect for small bedrooms and for conserving space.
- Trundle: 2ft 6-inch x 5ft 9-inch
- Main bed size: 3ft x 6ft 3-inch
Specification
Bed Type | Guest Beds |
|---|---|
Guest Bed | Yes |
Size | 3ft Single |
Fabric Colours |  |
Headboard | No Headboard, Matching Headboard, |
Finish | Fabric |
Assembly | Self Assembly |
|---|
Design & Manufacture
Primary Construction | Wood |
|---|---|
Designed In |  |
Manufactured In |  |
 | Yes |
|---|---|
Key Features | Castors included, Damask fabric, Guest Bed, Hand tufted,  |
Mattress
Mattress Depth | 10 inch |
|---|---|
Firmness | Medium |
Comfort Technology | Open Coil |
Manufacturers Guarantee |  |
|---|
Customer reviews
Mattress quality: The mattresses feel comfortable and are made of decent material.
Assembly: The bed was fairly easy to put together, even though no written instructions were included.
Delivery
First delivery – The driver never rang the doorbell or knocked, despite his claim that he did. I saw him waiting outside after a missed call, but he didn’t answer my phone. The company couldn’t locate him either. It felt like a one‑person job that should have been a two‑person delivery.
Second delivery – A two‑person team arrived after being called 30 minutes in advance, and the experience was much better.
The Bed Itself
The bed is sturdy and the mattresses are good, but it’s really two twin‑size frames, not a true double.
There is a 4–5 inch length mismatch and a 2–3 inch height difference between the two sides.
The product page is misleading: the description mentions the length difference, but the main image shows a uniform double‑sized bed, giving the impression it can be used as a single double.
Customer Service
Getting through required selecting the sales option; the after‑sales line never answered.
The representative I finally spoke with was pleasant and acknowledged the misleading website. She asked me to email a request for a mattress swap (to equalise the heights) or a refund.
I emailed on 9 July, followed up on 15 July (email) and 16 July (call), then again on 20 July. I have received no response.
Overall Experience
The refund/return policy is restrictive: the item must be in its original packaging, returned within 14 days, and the customer pays the return shipping. This makes it almost impossible to get a refund, especially when the company is hard to reach.
Recommendation
I would avoid Rapyal for this product.
Consider other retailers such as Dreams (longer wait time – about 5 weeks for a trundle) or IKEA, which actually offer true double‑size options.
Bottom line: I’m stuck with a bed that does not meet my needs, had to buy a 2‑inch mattress topper to level the heights, and plan to replace it within a year. The delivery hiccups, misleading product images, and unresponsive customer service make it hard to recommend.
