Adam Colorado Inset Fire Bio-Ethanol

Easy Returns

Returning an Unwanted Item

We understand that from time to time you may wish to return a product to us. 

Perhaps it doesn’t fit your requirements as expected, you’ve had a change of plans, or you’ve simply changed your mind.

No problem.

We aim to make our returns process as easy as possible for our customers. All you need to do is:

• Make sure the product is unused, unopened and in the original packaging, with all seals, shrink-wrap, or labels still attached, and in a condition allowing us to sell the item on as new.
• Return the product, and proof of purchase, by recorded delivery within 14 days following the date of dispatch of the product to you. Remember to enclose your returns number, name, address, phone number or email, and your reason for returning the goods.

View our detailed returns policy here.